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Contact Us - Phone Systems, Security Systems and Network Cabling

request a quote or even just to pick our brains

Speak with one of our customer service representatives, or product engineers, and we’ll get you on the right track.

We can schedule a demo of our cloud phone systems, a quick discovery call, or meet to see your business communications needs.

Hotline 24/7

1 800 565-1849

Wildix Welcome Phone

Get in touch

Contact us today and our friendly support team will reach out as soon as possible.

Calgary – Head Office

999 57 Ave NE, Unit 90
Calgary, AB T2E 8X9

403.272.0707
sales@telebyte.ca

For Support:
support@telebyte.ca

Red Deer

5002 55 St, Suite 104
Red Deer, AB T4N 7A4

403.346.9966
sales@telebyte.ca

For Support:
support@telebyte.ca

Saskatoon

2201 1st Ave N
Saskatoon, SK S7K 2A4

306.974.4560
sales@telebyte.ca

For Support:
support@telebyte.ca

For your convenience, please find key contact information and guidelines to our service procedures

Account Managers – Contact for sales requirements or inquiries, or any general concerns or questions regarding your account.

Kevin Reid – kreid@telebyte.ca – 800-565-1849 extension 4657
Jerrod Armstrong – jarmstrong@telebyte.ca – 800-565-1849 extension 5256
Darcy Luterbach – dluterbach@telebyte.ca – 800-565-1849 extension 4651
Nerina Blom – nblom@telebyte.ca – 800-565-1849 extension 3905

Customer Support – Contact when you need to place a service call, and either a billable or non-billable work order will be created. Your request will then be forwarded to the Service Coordinator for scheduling and dispatch to a technician.

Call 1-800-565-1849. Select option “1”.
Email service request to support@telebyte.ca.
Please contact by telephone rather than email when placing a service call outside of regular business hours as defined below

Service Expectations
Regular business hours are 8:00 a.m. – 4:30 p.m., Monday through Friday, excluding statutory holidays.  
We offer 24 hour, 7 days a week emergency service for customers with Managed Communications 

Customer Care Agreements.
Service emergencies are responded to within 2 business hours. 
Regular service calls are within 24 to 48 hours.
Moves, Adds and Changes are scheduled for the next available service date. Please provide as much notice as possible so that we can meet your schedule and expectations.

Service Coordinator – Level 1 escalation of service concerns.
Contact when you have a question or concern about a service call, or scheduling of a work order after a work order has been created.
1 – 800-565-1849 Press “1” or 306-974-5460 Press “1 “, support@telebyte.ca

Accounting – Contact when you have questions related to invoicing.
1-800-565-1849 ext 7618, accounting@telebyte.ca

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