Wherever your company is in the journey toward a robust remote workforce, there are tools that can improve the customer and employee experience, ensure compliance and security, enhance collaboration across functions and boundaries and unify teams.
Rather than using a kaleidoscope of tools to allow file sharing, video conferencing, chat, group chat, phone, contact centre and more, consider choosing a software suite that gives a secure and seamless interface. This will increase productivity, allow for less training, and less vulnerabilities.
Global Workplace Analytics estimates that a typical employer can save $11,000 per half-time remote worker per year.
Studies have repeatedly shown that remote workers tend to be more productive than traditional on-site workers. However, ensuring productivity is more than just a question of trusting employees. Even the best employees can’t maximize productivity if they don’t have the right tools.
Positioning your remote employees for success involves equipping them with the right tools from the outset:
A 2019 study of global leaders found that 85% believe flexible work arrangements have made their businesses more productive
As many advantages as there are to working remotely , it does come with some downsides. Lack of in-person interactions can make colleagues seem distant and impersonal. A focus on productivity may mean that employees feel more like cogs than real people. And with home and family demands colliding, it can be tough for employees to create boundaries and still feel connected to both. After all, much of the social interaction at work includes sharing personal information, which creates human connection and a team vibe.
While technology can never fully replace in-person human interaction, companies can find ways to encourage connection even as remote work options expand.
Here are a few features to look for:
An experienced solution provider will take the time to evaluate your unique needs and situation.
Typically, you’ll be asked to join a personalized “discovery call,” where an expert can answer your questions, assess your needs and propose a solution that works for your business.
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