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Announcing the Release of UNIVERGE BLUE® CONNECT “With” and “For” Microsoft® Teams® Packages

Get the best of both worlds when you use “UNIVERGE BLUE CONNECT ‘With’ Teams”.

CONNECT with Teams allows you to use Teams for your chat, meeting, and files and CONNECT for advanced telephony including calling, integrated contact center & CRM, business SMS, mobility-based telephony and receptionist features. CONNECT with Teams is designed to disable redundant features so users use the right applications for the right outcomes.

Only NEC UNIVERGE BLUE CONNECT offers two (2) fully integrated options for adding our comprehensive, cloud-based unified communications solutions to Microsoft Teams. Based on your business needs, choose between integrating the power of CONNECT within the Teams application or using a Teams-specific version of CONNECT to work side-by-side with Teams to enhance your business communications.

UNIVERGE BLUE CONNECT “With” Microsoft Teams (User License)

Get the best of both worlds with UNIVERGE BLUE CONNECT & Microsoft Teams together. Use the CONNECT enterprisegrade phone system with built in Call Center & Business SMS to complement the Microsoft Teams collaboration suite. Designed for businesses who have oriented their collaboration around Teams, UNIVERGE BLUE CONNECT  “With” Microsoft Teams gives organizations the best out of both worlds. 

  •  The right apps for the right services: Users will continue to work within Teams for chat, meetings and files, while using the CONNECT desktop and mobile applications for all phone related services.
  •  Easy-to-use: All CONNECT collaboration features (chat, meetings, and file sharing) are disabled, so users aren’t faced
    with confusing options.
  • Advanced capabilities: In addition to communicating through enterprise-grade cloud PBX, organizations have access to Business SMS, Built-in ENGAGE CORE or the option to add UNIVERGE BLUE ENGAGE ADVANCED or COMPLETE
    Contact Center and CRM integrations.
  • Single sign-on: Users can sign into CONNECT with their MS365 credentials.

NEC CONNECT “For” Microsoft Teams

Boost the power of Microsoft Teams with the enterprise-grade Cloud PBX of NEC’s UNIVERGE BLUE CONNECT. UNIVERGE BLUE CONNECT “For” Teams allows Microsoft Teams users to access the enterprise PBX features of CONNECT through the native Microsoft Teams interface.

Designed for businesses looking to add reliable, comprehensive PBX into their Microsoft Teams applications.

  •  Seamless end-user experience: Users will be able to manage calls through the native Teams applications, no
    additional training required.
  • Advanced capabilities: Leverage CONNECT’s enterprise-grade calling features, including auto attendant, call queuing, automatic company-wide call recording, and more within the Teams applications. Greet and route callers to the right person or department and make PSTN calls directly from the Microsoft Teams dialer through the UNIVERGE BLUE CONNECT cloud PBX.
  • Fantastic support: NEC provides fantastic support both for onboarding deployment and for follow-up post-sales support.

UNIVERGE BLUE CONNECT “For” Teams License

  • ENGAGE CORE Contact Center
  • ENGAGE Contact Center add on (Optional – additional cost)
  • Number of concurrent endpoints - Uses Teams Apps
  • Free calling Unlimited US and CAN (6,000 Minutes per User)
  • Local phone number
  • Extension
  • Programmable line keys
  • Change phone idle screen display
  • HD quality voice
  • Call Pickup
  • Caller ID
  • Call waiting
  • Call transfer
  • Call hold
  • 3-way calling
  • Paging
  • Extension to extension calling
  • Call park
  • Call park pickup
  • Intercom
  • Music on hold
  • Do not disturb
  • SPAM Call blocking/tagging
  • 911 admin notification
  • Busy Lamp Field
  • Mobile apps
  • Desktop app
  • Voicemail
  • Voicemail storage - 10 Hours
  • Voicemail transcription
  • Call recording - 24 Hrs included
  • Receptionist mode
  • Expansion module
  • Web fax
  • Presence detection
  • Business SMS
  • CONNECT Envision Analytics
  • QoS Dashboard - Call History
  • CONNECT EXTEND Integrations
  • Active Directory - MS Teams Calling

Benefits

Integrate enhanced PBX functionality into Teams.

No employee training required

(assumes existing Teams implementation).

No additional software to manage on the desktop/mobile device

Why Choose Telebyte

Supporting customers is our business. We’re there when you need us..

Set-up/onboarding assistance vs. figuring it out on your own

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